1. Using Our Website

You agree to use this website only for lawful purposes and in a way that does not harm the website, other users or SoulScript. You must be at least 18 years old, or shop under the supervision of a parent or guardian.

2. Products & Pricing

• We try to describe and display our products as accurately as possible. Colours may vary slightly due to screen settings and printing.
• All prices are in Indian Rupees (INR) and may change without notice.
• We may correct errors in pricing or product information and may cancel an order affected by such an error, with a full refund.

3. Orders & Payments

An order is confirmed only once payment is successfully received and we send you a confirmation. We reserve the right to refuse or cancel any order, for example due to stock issues or suspected fraud.

Payments are processed securely through third-party payment providers.

4. Shipping & Delivery

Orders are usually dispatched within [X] business days and delivered within [X–X] business days, depending on your location. Delivery timelines are estimates and may be affected by courier delays or events beyond our control. Please make sure your address and phone number are correct.

5. Returns, Refunds & Cancellations

• Please share your order number and clear photos of the item when you write to us.
• Approved refunds are returned to your original payment method within [X–X] business days.
• Orders can be cancelled before they are dispatched. Once shipped, they cannot be cancelled.
• Personalised or custom-made items are not eligible for return unless they arrive damaged or incorrect.

6. Intellectual Property

All designs, illustrations, text, logos, images and other content on this website belong to SoulScript. You may not copy, reproduce, resell or use them commercially without our written permission.

7. Limitation of Liability

To the extent permitted by law, SoulScript is not liable for indirect or consequential losses arising from the use of our website or products. Our total liability for any order will not exceed the amount you paid for that order.

8. Privacy

Your personal information is handled as described in our Privacy Policy, which forms part of these terms.

9. Governing Law & Changes

These terms are governed by the laws of India, and any dispute will be subject to the courts of [Your City, State].

We may update these terms from time to time. The “Last Updated” date at the top shows when they were last changed, and continued use of the website means you accept the updated terms.

10. Contact Us

Questions about these terms or your order? We're happy to help.